Returns & Exchanges

At Al-Ikhsan Sports, we are committed to your total satisfaction and offer a hassle-free return policy for items in original condition within 14 days of receipt. Whether the fit isn't right or you've changed your mind, we ensure a smooth exchange process to keep you active.

1

Initiate Return Request

Log into your account and navigate to 'My Orders' to select the items you wish to return and provide a reason for the exchange.

2

Pack Your Items

Securely pack the sports gear in its original packaging with all tags attached, ensuring the invoice is included inside the parcel.

3

Ship to Warehouse

Affix the provided return label to your package and drop it off at any authorized courier partner location nationwide.

4

Quality Check & Refund

Once our team verifies the product condition, we will process your exchange or issue a store credit refund within 7-10 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing